The Art Of Reading a Person Like a Book for Legal Professionals, Social Workers, Investigators, People in Sales, and Others
1-day program or mini programs

The 7 Universal Facial Expressions Of Emotions

The 7 universal expressions of emotions was developed, researched, and founded by Dr. Paul Ekman, a leading expert and psychologist of emotions and facial gestures and course material developed by Gerard I. Nierenberg. You will learn the concealed messages revealed through subtle the expressions of emotions that the CIA, FBI, ATF, Homeland Security, Law Enforcement and other high security professionals have learned. This program is interactive and requires full participation. These skills provide attorneys the competitive edge by predicting jurors and witnesses objections before they are verbally expressed through reading facial expression of concealed emotions. Jury selection has been known to be the most crucial component in a successful verdict. Juror’s hidden biases can be revealed in seconds through facial expressions. Training the eye to see these flashes of facial gesture can reveal the jurors true feelings and provides attorneys the competitive edge for preemptory strikes.

What you will learn:

Body Language, Gestures, & Interpretations

Learn how to read the hidden messages behind body language, and interpret gestures and their meaning. What message is your body language sending? In less than 45 seconds others have already formed an opinion of you and your client. Others convey ones credibility, competence, and truthfulness in just a glace. Making the right impression can impact or distract witnesses, jurors and even the judge. Psychologist Dr. Albert Mehabrian found that the spoken communication, only 7% of the meaning was conveyed through spoken words; the other 93% was conveyed non-verbally.

Staying competitive over your component takes a strong first impression. Learn how to use body language to make a point and deliver your message with confidence and conviction. Take control and ethically persuade others through the power of body language. Learn persuasion techniques to gain instant rapport with witnesses, and jurors. Professionals of all sectors must master reading body language cues to enhance their communication skills and ultimately, their practice results.

Rapport Building

Through practical exercises, the legal profession, social workers, judges and investigators will demonstrate rapport-building techniques to elicit information from suspects, witnesses, and jurors for interviewing in interrogations, investigations, depositions, cross examination and Voir Dire. These proven techniques are being used in interviewing and interrogations to build trust and communication with the most difficult people.

What you will learn:

Deception Detection “Revealed”

How to detect lying and deception. Bodies don’t lie says Susan Constantine. Ones voice, words and body language clustered together can reveal the truth. JJ. Newberry expert lie detector states; in finding the truth one must first understand what motivates someone to lie. By understanding the tactics liars use, you will be able to recognize their “Hot Spots” you will ultimately discern their credibility as witnesses and suspects. This is an effective tool in uncovering the silent message of unspoken communication.

What you will learn:

The Cognitive Interview

Objective: Through all walks of life, we are dependent on accurate and reliable information to guide us. Much of the information we receive is based on the memories and recall capabilities of the individual upon whom we are relying on to make our critical decisions. The police officer must receive credible and accurate information to render aid and comfort to victims, report offenses and losses, and ultimately brings closure to the matter at hand. Attorneys are dependent upon the true perceptions fomented in the memories of their witnesses for the advocacy of their litigants. Broadcast and print media have an obligation to get it right and not disenfranchise the public. Medical Professionals need to make an accurate assessment of their patients to provide proper treatment. The list is boundless.

The mission of this session is to understand the memory process, how memories become encoded within the brain, and what factors cause memories to be encoded and how they are stored into memory. Upon understanding the encoding process, the attendees will be trained in the techniques to retrieve those stored memories and secure the accurate, reliable, and truthful information necessary to complete their respective missions.

Topics Covered:

Become Powerful By Understanding What You Hear