Communicating When English is not your First Language

Foreign language negotiations are seldom easy and the English language is often a source of anxiety for those whose first language is not English. Even those who speak English fluently are sensitive when under pressure to fully understand what is being said. You can only get what you want when you understand the other side and they understand you. This course will allow you to use all of your language abilities.
Negotiating calls for a highly complex set of knowledge and skills. First, the successful negotiator brings to the table an understanding of the field(s) immediately involved, such as drafting international agreements, labor disputes, divorce settlements, contractual agreements, and so on.

Learn the Strategies for Successful Negotiations

In addition to bringing a firm grasp of the subject under discussion, a negotiator should know and be able to utilize planning skills along with strategies and tactics necessary for an exchange of ideas resulting in a settlement which best meets the needs of all concerned. However, there is an area of expertise, sometimes overlooked, which can thwart all the preliminary knowledge and work. For in the final analysis, success is dependent on the effective communication of the negotiator; one’s language, both verbal and non-verbal is the determiner of the outcome.
As it is, in this age of increasing global interaction among people in every sphere of life, the necessity for communicating clearly is difficult because of language barriers. And so, the urgent need for understanding and agreement on every conceivable subject, activity and level of human experience serves to underscore the importance of language as the key to effective communication.
The Negotiation Institute provides flexible seminars that are tailored based on your requirements.

In The Art of Negotiating®: Communicating When English is Not your First Language, participants will learn to:

  • Get Ready to Negotiate
  • Find hidden assumptions, anticipating theirs
  • Recognize all-important opening issues vs. objectives
  • Use maximum and minimum positions
  • Getting What You Need with Nierenberg’s Need Theory of Negotiating
  • Satisfy the needs of all parties
  • Understand and recognize needs
  • Change win/lose positions
  • Find and use common interest
  • Listen to verbal and nonverbal communication
  • Show understanding
  • Support and reinforce others
  • Echo, Paraphrase, Reformulate in questions, and Summarize
  • Repeat and emphasize
  • Use the interrogative structure in English
  • Use offensive/defensive tactics
  • Control climate and how to predict them
  • Decipher attitudes
  • Interpret gestures
  • Experiment with creative negotiating climates
  • Become Powerful by Understanding
  • Decipher hidden meaning behind the words you hear
  • Read gestures, feelings, expressions and mannerisms
  • Recognize loaded words and their effects
  • Understand reasons for failure
  • Checklist for buyers and sellers
  • Use teams
  • Know when to caucus