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By Lynn Forman NEW YORK, (NANA) — Is there a frustration-proof way of dealing with a rebellious teenager or an “impossible” boss? Can one “lock horns” with an ornery neighbor or a “heartless” landlord and actually wind up smiling? According to Gerard I. Nierenberg, a man who’s devoted a lot …read more
All people who talk to other people—whether in business negotiations or social conversation—have a tremendous advantage if they have an understanding of the messages being conveyed by the gestures of the participants. Gerard I. Nierenberg, a prominent New York attorney and a founder of the General Semantics Foundation, has written …read more