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Negotiation Institute Inc.
Empire State Building
350 5th Ave, Ste 5701
New York, NY 10118
Email:gerardn@negotiation.com
Phone: 212.888.0053
Fax: 212.888.7775
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Negotiation Specialists
On-Site Trainers
Our negotiation specialists
are among the most sought-after trainers in the world.
Whether leading a seminar, giving a keynote address,
or consulting with businesses, industries, and government, these experts
provide work of the highest quality.
Lee Sterling Ald, esq. |
| Lee Sterling Ald is a practicing attorney
specializing in international negotiation and contracts and is also
a negotiation management consultant and lecturer. He has presented
negotiation
seminars and programs for over 25 years to more than 100,000
executives worldwide. His work as a consultant and trainer has brought
him into contact with top business and government executives, organizations
and associations, and educational institutions with programs in
more than 30 countries including Japan, Australia, New Zealand,
Korea, Philippines, Kuwait, China, Papua New Guinea, India, Malaysia,
Singapore, Hong Kong, Thailand, Taiwan, Indonesia, Honduras, Colombia,
Brazil, Peru, Ecuador, Chile, Venezuela, Uruguay, Paraguay, Mexico,
Kenya, Tanzania, South Africa, Canada, England, Italy, Russia, and
Lithuania. Mr. Ald has lived and worked in Japan and Taiwan.
He has conducted seminars and taught at over 30
universities around
the world including:
- Univ. of Wisconsin
- Texas A&M
- Univ. of Alaska
- Univ. of New Mexico
- Univ. of Denver
- LA Tech.
- North Dakota
State University
- Dalhousie Univ. (Canada)
- Niagara Univ.
- Iowa State Univ.
- Univ. of Oklahoma
- Memorial Univ. (Canada)
- Tecnológico de Monterrey
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- New York Univ.
- Univ. of Alabama
- Univ. of Nebraska
- Providence Univ.(Taiwan)
- Univ. of Mass.
- Univ. of Tennessee
- GA. State Univ.
- Feng Chia Univ. (Taiwan)
- Univ. of Indiana
- Univ. of S. Carolina
- Univ. Central FL.
- Concordia Univ.(Canada)
- N M State University
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He has consulted with over 500 organizations,
including:
Some of the programs Mr. Ald has presented
are:
- "The Art of Negotiating®"
- "Doing Business with the Chinese"
- "Doing Business with the Japanese"
- "Successful Negotiation"
- "How to Negotiate Anything with Anybody"
- "Negotiating with Foreign Business Interests"
- "Negotiating and Communicating with Americans When English
Is Not Your First Language” (for non-Americans)
- "How to Negotiate an International Contract"
- "Negotiating Contracts in Asia"
- "International Non-Verbal Communication"
- "Successful Negotiations and Influence"
- Art of Negotiating® Labor-Management
- Women and The Art of Negotiating®
- How to Read a Person Like a Book (Body Language)
- Meta-Talk: Uncover Hidden Meaning in Conversation
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As a former partner of Nierenberg, Zeif & Weinstein law firm,
he worked in commercial litigation and specialized in the negotiation
settlement of all cases for the firm. He helped draft the Declaration
of Independence for the new country of Bangladesh, which was signed
in their law office. He did law work for the countries of Bangladesh,
Cameroon and India.
He worked closely with Gerard I. Nierenberg, senior law partner
and founder of the Negotiation Institute, Inc., in the development
and operation of the Negotiation Institute, Inc. and was a founding
director.
He is a lecturer for the Negotiation Institute, Inc. and past faculty
member of the New School in New York, New York, where he taught
courses on negotiation and international protocol. He has trained
many sales and purchasing personnel, administrators, professionals
and executives in the aspects of doing business and the negotiation
process. During this time, he has successfully consulted and resolved
numerous sensitive negotiations and worked with a variety of trade
and commercial associations.
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Mark Anthony |
For over 25 years Mark Anthony has helped professionals,
institutions, corporate sales and customer service teams break out
of the box and find innovative solutions that lead to breakthroughs
in sales, productivity and goal achievement.
Since 1988 Mark Anthony has been training executives and sales
teams on effective negotiating strategies and consultative selling.
He lectures at conferences, Universities and corporate sales meetings.
He is published in numerous business publications and has appeared
on many radio and TV business programs including CNN-FN and CBS
News. In addition he has taught sales and negotiating programs for
the City University of New York and Learning Annex.
His highly interactive training style is customized to each client
and has been tailored to numerous industries. His Negotiating and
Sales programs have benefited companies such as, ConocoPhillips,
Michael Page International (international recruiting), Prudential
Douglas Elliman (real estate), Electri-Cord International and Power
Cabling (OEM Manufacturing), and Northwestern Mutual Life (insurance)
as well as countless others.
Popular programs include:
- The Art of Negotiating®
- Negotiating the Close
- Understanding the Customer
- Negotiating the Big Sale™
- Consultative Selling
- The Psychology of Selling
- Top Negotiating Strategies
- Active Listening
- Uncovering Hidden Agendas
- Needs Based Selling
- Effective Presentation Skills
- Time-Management
- The Secret to Effectively Negotiate
- The Art of Becoming a Master Communicator and Charismatic Public
Speaker
- Motivating Personal Growth
- Changing Controversies into Resolution of Conflict
- How to Develop a Leader
- The Art of Closing the Sale
- Negotiating/Communication When English Is Not Your First Language
- How to Read a Person Like a Book (Body Language)
- Meta-Talk, Uncover Hidden Meaning in Conversation
Mr. Anthony has utilized his “real world” sales and
negotiating strategies time and time again in building long-term
sales and marketing relationships with such blue chip companies
as IBM, UPS, Coca-Cola, and Eco Labs., Inter-American Development
Bank, 3i Infotech and prestigious universities such as Colombia,
Yale and Boston University. His Everybody Wins® negotiating
philosophy leads to closing bigger deals faster and more often and
sets the foundation for long-term sales relationships.
Mr. Anthony brings his unique experience and expertise to the Negotiation
Institute, as a trainer and problem solver, bringing Nierenberg’s
methods to businesses worldwide.
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Mary Dawne Arden |
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In lecturing for the Negotiation Institute, Mary Dawne Arden uses
the skills she learned from Gerard I. Nierenberg, president of the
institute. Mary Dawne is a powerful communicator. She is fluent
in four languages, Italian, Spanish, French and English and has
managed international companies working and thinking in these languages.
The experience of living extensively on three continents has given
her the skill to motivate her audiences who benefit from her practical
knowledge of the cross-cultural experience. Arden spent from 1992-1993
in Japan, where she created business-training programs that helped
Japanese executives bridge the cultural and communication differences
with western managers.
Arden is a communications expert for NBC News, appearing on "Weekend
Today" in New York. She has worked with some of the most respected
corporations including Citigroup, Time, Inc, New Media, NBC Broadcasting,
Oracle Corp., Ernst and Young, Tiffany and Co., Clairol, Bristol
Myers Squibb, General Electric, Banker’s Trust, Private Banking,
Great Western Financial Company, Chase Bank, The California Senate,
The United Nations and the Port Authority of New York and New Jersey.
Arden is on the faculty of New York University's Department of
Culture and Communication, where she teaches cross-cultural and
business communication. She is also a member of the Commission for
the Arts and Humanities in Education at NYU, where she works to
bring business leaders into partnership with educators to create
internships for young people.
In her workshops, seminars and one-on-one coaching, Arden provides
clients with the information and insight they need to communicate
a precise and effective message.
Arden Associates has developed marketing, public relations, sales
training and new product introductions for many fashion, cosmetic
and consumer-product companies such as Elizabeth Arden, Clairol,
Givenchy, Ralph Lauren, Tiffany and Co., May Co. California, Lanvin,
Esteé Lauder, Lancome and El Palaccio de Hierro, Mexico City.
Ms. Arden spent four years in the Caribbean and Latin America as
a marketing director and general manager for Helena Rubinstein International.
She has twenty-five years of successful business experience around
the world.
Mary Dawn conducts seminars for the Negotiation Institute on the
following topics: “The Art of Negotiating®”, “Women
and The Art of Negotiating”, “How to Read a Person Like
a Book” (Body Language), “Meta-Talk (Hidden Meaning
of Conversation)”, “The Art of Becoming a Master Communicator
& Charismatic Public Speaker” and “Effective Presentation
Skills”. She specializes in marketing communications -. coaching
individuals, teams, public figures and executives to preparing them
for negotiating, public speaking, business presentations, media
interviews and crisis management.
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Seymour Bosworth |
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Seymour (Sy) Bosworth, for more than twenty years has practiced
and taught negotiating, and other significant management techniques,
to industries as diversified as manufacturing, sales and marketing,
publishing, banking, Import / export, and transportation, as well
as to government agencies and to nonprofit organizations.
He is currently president of S. Bosworth & Associates, a consulting
firm specializing in management, negotiation, training, and problem
resolution for firms in banking, industry and commerce. Formerly,
he was a vice president of Bankers Trust Company, president and
CEO of Abbey Electronics Corp., and of Computer Corporation of America.
Mr. Bosworth's business experience provides a wealth of practical
knowledge that he is able to use effectively in training others
to succeed in their management responsibilities.
In addition to a broad business background, Mr. Bosworth has been
prominent in the field of computers and automation for many years.
He contributed his computer skills and his negotiating experience
to the Art of Negotiating® computer software program, the recognized
leader in its field.
Mr. Bosworth has a Master's degree from the Graduate Business School
of Columbia University, and he is an Adjunct Professor of Management
at New York University. He is an author and editor of several books,
and of many papers and articles.
Mr. Bosworth is a popular speaker at conferences, and symposia,
and he has conducted many seminars for the Battelle Institute, New
York University, the Negotiation Institute, the American Management
Association, and other prestigious organizations. The American Arbitration
Association, for whom he frequently serves as Chief Arbitrator,
has recognized his skills at negotiating and problem resolution.
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Russel Fershleiser |
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Russel Fershleiser has designed professional seminars for such diverse
organizations as IBM, Dun & Bradstreet, Irving Trust Company,
the Department of Environmental Protection of New York City, IIT
Research Institute, the New York City Mayors Office of Operations,
American International Group, Selected Risks Insurance Company,
The Equitable Life Assurance Society, Corroon & Black Corporation,
America Life Insurance Company, NIA Group and Security Connecticut
Life Insurance Company.
In addition to speaking in many of these programs, he has been
an invited speaker in programs offered by Copeland Corporation,
Southwest Texas State University, The Association of Professional
Insurance Women, The New York Claims Association, The Insurance
Library Association of Boston, The National Association of Insurance
Women, The Eastern Claims Conference, The Insurance Women of South
Dade (Florida), The Health Claims Association and The Insurance
Company Education Directors Society, now known as The Society of
Insurance Trainers and Educators.
He is a speaker in the Governors Executive Development Program
for the State of Texas, as well as having been principal consultant
on evaluation and process.
Educated at Bernard M. Baruch College of The City of New York and
California Coast University, his academic and professional honors
include membership in booth Beta Gamma Sigma and Mu Gamma Tau, the
national honor societies in business and management respectively.
A winner of two Excellence in Teaching Awards and a two-time holder
of Bernard M. Baruch Research Assistantships, he was also twice
named to appear in Who's Who Among Students in American Universities
and Colleges.
He is the designer of The Motivation / Satisfaction / Participation
Classification Test, a teaching instrument used in human resource
development seminars. He has written several cases, and his
article One More Time:Maslow, Motivation and Human Needs
appeared in the MBA Society Journal.
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Richard L. Florman |
Rich has worked in the areas of sales training,
negotiating and public speaking for over 30 years. Richard joined
AT&T in 1972 as a sales trainer and manager. He trained some
of the nation’s top companies such as Bank of America, Olympus
Corp., NCR, Internal Revenue Service, and scores of others in collections,
sales, and customer service. In 1996, Rich started his own company
TECHNIQUES Sales Training & Motivational Co. Inc. Richard has
given motivational speeches and customer skills training to hundreds
of companies.
In 1991, Rich joined the Negotiation Institute and
has worked closely with Gerard Nierenberg to hone and develop training
techniques and incorporate them into the present “The Art
of Negotiating®” and other programs for such companies
as Fl Association of Counties, Altria Group and Princeton University.
Rich brings his strong background as an effective communicator,
motivator, and trainer as well as his business experiences to his
programs.
He worked as a sales and motivational consultant specifically
within a telephone call center environment. He has worked with Citibank’s
Retention Specialists and their Customer Service Representatives
to help them become more professional and persuasive when speaking
with card members. He has also designed and developed a professional
Collections and Interpersonal Communications Skills training program
for the accounts receivable area of Citicorp. Additionally, he provided
consulting services to Diner’s Club to make their Customer
Service representatives more effective and professional when dealing
with their customers.
Popular programs include:
- The Art of Negotiating®
- Negotiating the Big Sale™
- Effective Presentation Skills
- The Art of Becoming a Master Communicator and Charismatic
Public Speaker
- How to Read a Person Like a Book (Body Language)
- Meta-Talk, Uncover Hidden Meaning in Conversation)
- Professional Sales Training
- Motivating Personal Growth
- Building Rapport & Relationships
- Adapting to Different Social Skills
- Questions & Exploring for Needs
- Active Listening
- Selling Benefits & Selling Value
- Sealing the Deal
- The Art of Closing the Sale
- Overcoming Objections
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In September of 1998, Rich consulted almost exclusively
with Wells Fargo at their Beaverton, OR., Des Moines, IA., and Concord
CA. call centers to train their Service Representatives on effective
account retention and cross-selling techniques. Rich has also worked
with both the Internet and Home Equity Group at Wells Fargo to enhance
their sales efforts. Since 2001, Rich has worked throughout the
world.
Rich is co-author of “7 Proven Strategies to
Turn Every Customer Interaction into a Sale”, an article published
in Success magazine. In addition, he has written numerous articles
for Dartnell Publication’s Successful Sales Closing Techniques,
including; “How to Turn Features into Reasons to Buy.”
His past associations with professional organizations
include serving as an Executive Board Member of the Alliance of
Sales and Marketing Executives in New York, and as a Board Member
and Trustee of the Long Island Stage. In addition, he is a part
time lecturer at Adelphi University on public speaking.
Rich received his BA in Marketing and Communications
at the University of Bridgeport and his MBA in Business Administration
from Adelphi University’s Graduate School of Business. Rich
also held the positions of disc jockey and then General Manager
of a large radio station in Connecticut.
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Sanford Mevorah, Esq. |
| Sanford Mevorah is a practicing attorney
and is admitted to practice before the courts of the States of New
York and Pennsylvania, as well as the District of Columbia.
He has had broad legal experience as a trial attorney in major
Federal and State matters. Mr. Mevorah has served as an attorney
and an administrator of the United States Department of State, Agency
for International Development at a variety of posts in the United
States, Africa, Middle East and Far East, in which capacity he has
negotiated with high officials of foreign governments and international
organizations. He has served as vice-president and general counsel
to a major international agribusiness conglomerate, and has negotiated
contractual and labor matters on a worldwide basis.
As a former "Chief of Employee and Labor Relations"
for the District of Columbia, he has been involved in developing,
negotiating and implementing a labor relations program in a major
American urban center.
Mr. Mevorah is a member of the Negotiation
Institute, Inc., since its inception and has conducted seminars
in the Art of Negotiating® for senior business executives, government
administrators, union leaders, and organizations and associations
worldwide. Mr. Mevorah has been a lecturer at many prominent universities
throughout the world.
Mr. Mevorah has trained many diverse groups in the private sector.
These groups include General Motors, Coca-Cola, Maersk Data, Toshiba,
Michelin North America, Merrill Lynch and many others. In the public
area he has conducted seminars at the Michigan Municipal Risk Management
Association, Nevada Power, Smurfit, the Port of Authority of NY
& NJ. Overseas he has lectured in Chile, Brazil, Singapore,
Malaysia, Austria and Peru. Also, the United States Department of
Energy, United States Air Force and many many others.
Mr. Mevorah has led groups on negotiations in such diverse areas
as: Labor-Management, Environmental Negotiating Skills, Mergers
& Acquisitions, The Art of Negotiating®, International Treaties,
Sales, Purchasing, Train the Trainer – Art of Negotiating®,
How to Read a Person Like a Book (Body Language), Meta-Talk, Uncover
Hidden Meaning in Conversation, Mediation and Contractual Matters
of all types.
He is an adjunct professor at Kean University and was a member
of the faculty of the New School for Social Research in New York,
teaching negotiation and has taught at the Harvard Graduate School
of Business, New York University and University of California at
Berkeley.
Mr. Mevorah is a graduate of Columbia College and Columbia University
Law School with an A.B. in Oriental History and Philosophy and a
J.D. in Law.
Mr. Mevorah is the Executive Director of Human Rights Advocates
International an NGO of the United Nations and 1 of 3 rotating representatives
to the United Nations. He is Chief Legal Counsel for HRAI and negotiates
with and on behalf of the United Nations in a variety of programs
worldwide.
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Milton Dawes |
Over the past
30 years Milton Dawes has conducted seminar-workshops on The Art
of Creative Thinking™ to organizations, colleges, students,
professionals, and others, in America, Canada, and Australia for
the Negotiation Institute. He has presented papers at 5 International
Conferences on General Semantics. Dawes brings to his seminar-workshops
experiences gained from his many involvements. He draws on a wide
range of skills and experiences from his diverse interests to enliven
his work. Former member of The Jamaica National Dance Theater Company,
Member of the Jamaica Pistol Team to the Pan American Games 1967,
Musician in 60’s Jamaica Rock and Roll band, and others. He
has written and had published many articles
His approach
focuses on learning from others, ourselves, and from whatever happens
to be going on in and around us. A key aspect of his seminar–workshops
involves introducing participants to the theories, principles, and
experiences that ground their learning.
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Garry Mitchell, Ph.D. |
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Dr. Garry Mitchell is the author of the best selling, The Trainer’s
Handbook: The AMA Guide to Effective Training, now in its third
edition, and The Heart of the Sale: Making the Customer’s
Need to Buy the Key to Successful Selling. His consulting firm,
GM Training Specialists, creates specific courses to fulfill the
individual needs of his clients in improving their negotiation,
sales, communication, presentation, and management skills. Listed
in Who’s Who, he is a consultant to the United Nations on
negotiating skills.
For many years Dr. Mitchell has worked closely with
Gerard Nierenberg presenting The Art of Negotiating®. On behalf
of the Negotiation Institute, he has made several tours of the Pacific
Rim presenting The Art of Negotiating® in such cities as Bangkok,
Hong Kong, Jakarta, Kuala Lumpur, Manila, Singapore, Taipei, Kuwait,
Vancouver and Victoria. He has not only presented The Art of Negotiating®
seminar for us but has also specialized in our other programs: Labor-Management,
Negotiating the Big Sale™, Mergers and Acquisitions, Train
the Trainer-Art of Negotiating®, How to Read a Person Like a
Book (Body Language), Meta-Talk, Uncover Hidden Meaning in Conversation,
Effective Presentation Skills and The Art of Becoming a Master Communicator
& Charismatic Public Speaker by customizing these programs to
our customers’ needs. In the US he presented a popular public
seminar entitled “How to Find and Sell New Customers”
to more than 75,000 top sales representatives under the joint auspices
of Dun & Bradstreet and the US Chamber of Commerce. BusinessWeek
magazine reviewed him as being “one of America’s leading
business educators.”
Dr. Mitchell has trained and coached negotiation skills for managers
and executives for: The American Management Association, ARCO, The
CIA, The Chicago Tribune, Dun & Bradstreet, Esso and Exxon,
Federal Express, The Government of Barbados, The Government of Jamaica,
Mrs. Field’s Cookies, Marriott Food Services, Maritime Overseas
Corp., Wachovia Bank, VerticalScope, Bobcat, Global Investment House,
Mars Inc., U.S. Nursing Corp, Avaya, New York State Electric and
Gas, Northern Telecom, International Business Brokers Association,
Pacific Bell, Sun Life of Canada, The United Nations and the US
Department of Defense.
Frequently in demand as a speaker, Dr. Mitchell was
a tenured professor of communications in the State University of
New York. He received his Doctorate from New York University; his
Master’s degree from Hunter College of the City University
of New York; and his Bachelor’s degree from the University
of Alberta, Canada.
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Juliet Nierenberg |
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Juliet Nierenberg is a Vice President of the Negotiation Institute
and has contributed to the continued growth and interest in the
subject of negotiation.
Among the groups she has addressed on the subject
of negotiation are Holt, Rinehart and Winston, The National Council
of Career Women, the law department at Pace University, the Seattle
Association of Mortgage Women, The Texas Bar Association, Women's
Action Committee of ABC, Young Presidents Organization, and Women
in Government Relations.
Mrs. Nierenberg has conducted seminars in Singapore
and Malaysia and addressed groups of women in South Africa. Her
articles have appeared in The Wall Street Journal Weekly and Crain’s
Business Weekly as well as other professional journals.
She is currently associated with Butler Kane Commercial
Real Estate in New York City.
She is also a member of Human Rights Advocates International
a representative of non-governmental organizations associated with
the United Nations.
Juliet is co-author with Irene S. Ross of Women
and The Art of Negotiating, published in 1985 by Simon and Schuster
and republished in 1998 by Barnes and Noble. Nierenberg and Ross
have co-authored a new book, The Secrets of Successful Negotiation,
published by Duncan Baird Publishers in London and under the title
Negotiate for Success by Chronicle Books in the U.S. They are
currently writing a new book on the subject of negotiating with
yourself.
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Irene S. Ross, Esq. |
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Irene S. Ross retired from her service as an Administrative Law
Judge for the New York State Department of Labor to become a writer
and lecturer; she is a trustee and Vice President of the Institute
of General Semantics, and Board member and workshop leader for the
New York Society for General Semantics. She has given numerous negotiation
seminars throughout the U.S. and Canada.
Irene is co-author with Juliet Nierenberg of Women
and the Art of Negotiating, published in 1985 by Simon and
Schuster and republished in 1998 by Barnes and Noble. She and Juliet
have co-authored a new book, The Secret of Successful Negotiation,
published by Duncan Baird Publishers in London and under the title,
Negotiate for Success by Chronicle Books in the U.S. They
are currently writing a new book on the subject of negotiating with
yourself.
She honed many of the skills for these activities
while practicing law as a partner in a law firm engaged in the general
practice of law and as a two term president of the Metropolitan
Women's Bar Association, previously known as the Bronx Women's Bar
Association.
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Henry Calero |
| Henry Calero is President of C-M Associates,
a management consulting firm that specializes in conducting seminars
on Negotiation, Interpersonal Relations and Communication. He specializes
in Nonverbal Communication and shares his vast knowledge and experience
on the subject. After "The Art of Negotiating" was written
by Gerard Nierenberg in 1968, Mr. Calero joined Mr. Nierenberg in
conducting seminars around the world. At present Mr. Calero is working
with Mr. Nierenberg on a completely revised edition of "The
Art of Negotiating." The book is presently being published.
In addition, he has co-authored two other works with Gerard Nierenberg;
"How to Read a Person Like a Book," which has sold more
than two million copies and is still in print, plus "Meta-Talk"
which is about the many hidden messages used daily and the difference
between what people say and what they truly mean. Mr. Calero has
also written "Winning the Negotiation”, "Negotiate
the Deal You Want," "The Human Side of Negotiating"
and "The Power of Nonverbal Communication."
The list of Mr. Calero's clients consists of more than 70 firms
and is worldwide. He has also taught at the Monterey Institute of
International Studies for ten years in week-end sessions that do
not interfere with his other speaking engagements.
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Cary Silberman, J.D. |
Cary Silberman has acted as a Human
Resource consultant for X-Fab and Selectquote Insurance Company.
He has also trained more than 500 employees for Oasis Legal Finance
and Law Finance Group. Mr. Silberman has also produced two motion
pictures: "The Injustice System in America (Netflix)"
and "The Cure". He received his BA from U.C.Berkeley,
his J.D. from John F Kennedy University and his mediation certification
from Stanford University. He is currently an Adjunct Professor of
Law at SILICON VALLEY UNIVERSITY LAW SCHOOL teaching Sales, Torts,
Constitutional Law, California Civil Procedure.
Cary Silberman is associated with The Negotiation Institute and
conducts seminars on The Art of Negotiating, Hiring and Firing,
Mediation, Employment Negotiation, Effective Presentation Skills
and The Art of Becoming a Master Communicator and Charismatic Public
Speaker.
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