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Labor - Management Negotiations Seminars

The labor - management negotiation seminar is a special negotiation program designed to help management and labor reach successful conclusions. Labor management lawyers conduct the seminar, using a special labor management supplement to the Art of Negotiating workbook.

We consider collective bargaining to consist only of contract bargaining-table negotiations. Certainly those negotiations are an important part of the institution of collective bargaining, but other facets of the total relationship, day-to-day activities, attitudes and behavior patterns over the long run are at least equally important.

Labor - management negotiation seminars are divided into several sections including the conceptual framework, preparation, collective bargaining, understanding strategies, non-verbal communication, and ongoing negotiations. These are described in more detail below. All seminars are customized for our client's needs.

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Conceptual Framework

  • The breadth of the negotiating experience
  • How collective bargaining is a specialized negotiation
  • Changing to an Everybody Wins® orientation
  • Preparing for changing economic conditions

Preparation

  • Hidden assumptions and self-evaluation
  • Team composition
  • Fact-finding
  • Objectives and issues
  • Maximum and minimum positions
  • Implementation - enforcement considerations
  • Agenda strategies
  • Opening strategies Role-playing
  • Psychodrama
  • Conferences Brainstorming Homework
  • Preparation checklist
  • The art of questioning

Collective Bargaining Methods & Approaches

  • How to form a negotiation team
  • How to develop a collective bargaining agenda
  • Regional vs. national contracts
  • One company/ many unions, one union/ many companies

Getting What You Want - Nierenberg's Need Theory of Negotiating

  • Matrix of negotiating
  • Recognizing basic needs
  • Finding common ground

Understanding Strategies, Tactics & Counters

  • First demand, offer and concession
  • Caucusing
  • Agent with limited authority
  • Deadlines
  • Good-guy/bad guy
  • Low-balling
  • Intentional misunderstanding
  • Last clear chance
  • Non-negotiable demands (and others)
  • Plateauing
  • Limits: This is the absolute end.
  • Reversal: You can go forward and backward.
  • Forbearance: Waiting in haste
  • Surprise: Sudden shift in timing and direction
  • Crossroads: Intersect, entwine and entangle
  • Bracketing: Making & hitting the mark
  • Strengths/ risk scale

Climates - How to Create and Use Them

  • Before, during and after collective bargaining
  • Typical climates created by management vs. typical climates created by labor

Non-verbal Communication & Meta-Talk

  • Reading non-verbal communication and listening to Meta-Talk
  • Gestures and gesture clusters
  • The communication of environment: furniture, seating arrangements and rooms
  • "Ear-opening" - hearing what isn't said
  • The art of listening
  • How to listen with your eyes

Continuing Improvement - The Ongoing Process of Negotiation

  • How to define success in collective bargaining
  • The stages of labor relations: formative stage, developing stage, and unifying stage.
  • Living together for more than one negotiation
  • Appraising your negotiating philosophy and style
  • Developing flexible and informative procedures

 


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Negotiation Institute Inc. in New York City

 

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