Error Awareness® Seminar
The Error Awareness® Seminar is designed with a singular
guiding factor: Errors cost money, waste time, and cause unnecessary
delays that can prove catastrophic. In this program, you will
learn that errors are not an inevitable part of one's life.
The Error Awareness® Seminar workshop will provide an overview
of why you and other people make errors and what can be done to
reduce the likelihood of errors occurring.
How Managers and Supervisors can Reduce Errors
Managers and supervisors must take more responsibility for reducing
errors, regardless of who is responsible for causing them. The
professional error awareness consultants will provide a number
of options for various levels of management to follow.
Among the many options available to management, some can be relatively
easy to introduce, while others may be more difficult. Unfortunately,
no universal cure exists that will fit every situation involving
error. The effectiveness of any error-reducing strategy applied
to a particular set of circumstances depends on these factors:
- The kinds of error(s) to be minimized.
- Who makes the errors?
- Why the errors are made.
- The plan chosen to remedy the errors.
- How good the remedy is in general.
- How well the remedy fits the situation.
- How effectively the remedy is applied.
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Error Awareness® Seminars are filled with interactive exercises
and discussions to ensure that those in attendance have a full
understanding of the topic. The following is a general outline
of the Error Awareness® Seminar provided by the Negotiation
Institute.
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here to contact the Negotiation Institute or Call
212-888-0053
You'll Discover How To...
- Foster healthy mindset so your organization can truly learn from mistakes
- Assess the true cost of errors
- Analyze the root causes of errors
- Find solutions to improve accuracy
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Sources of Error
- Understanding errors to fix them
- How systems can actually increase errors
- Types of errors
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The Snowball Effect
A discussion of possible results and long-term outcomes
when errors are not caught early.
Analyzing Errors and Patterns
Workshop attendees are taught how to analyze errors and patterns of mistakes.
Once these are identified, they can be corrected.
Pinpointing the Causes of Error - Changing the Work Environment
- How human resources policies contribute to error
- The physical environment
- Human factors engineering
- How management often contributes to error
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Error Awareness®
Highlights real-life examples of errors:
- From the clerical error that cost Prudential Insurance millions - to mistakes that cost lives in medicine and aviation
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Solving the Error Problem
- Creating an error-aware culture
- Using teams and quality circles to achieve the required objective
- Putting human factors engineering to work
- Reducing fatigue on the job
- Correcting "upstream" errors
- Transforming the management culture to reduce error
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The Error Awareness® Workshop was developed to help organizations
create a new approach to errors ... to really learn from mistakes.
Each participant will receive a workbook with detailed checklists
and tools to help analyze and correct errors.

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