Active Listening
This listening workshop will enable each participant to learn
how to listen effectively. Listening should NOT be taken for granted.
You must really want to listen to become an effective listener.
You will learn and practice the two rules of becoming
an effective listener:
1. Act like a Listener - Learn to Focus on What is Being Said
2. Listen to Understand
Participants will learn to respond to their prospective customer
by utilizing good, active, verbal listening cues and techniques,
which will let them know that they  are
listening effectively. Effective listening skills will help them
build better rapport with their client.
Attendees will experience first hand by utilizing
a set of dominoes, the importance of giving and receiving
feedback and developing an attitude of wanting to listen.
A listening test will be given at both the
beginning and at the end of this program so the participants
will be able to see how much they have learned.
Click
here to contact the Negotiation Institute or Call
212-888-0053
Benefits
- Each participant will become a more successful communicator and listener.
- You will experience first hand the value of becoming an effective listener.
- Participants will learn to assure their customers that they are being listened to and understood.
- Do you Listen or do you Take Turns Talking?
- Learn to Listen Effectively
- Act like a Listener & Focus
- Listen to UNDERSTAND
- How Listening will help with Building Rapport
- Using Dominoes to demonstrate Communications
- Developing an Attitude of Wanting To Listen
- Take the Listening TEST
- Letting your Customer Know that you ARE Listening
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